Interactions and Impact 


Improving leadership interactions to drive business results


Interactions and Impact

Leadership happens through interactions. A leader’s ability to interact with employees, peers, customers, partners and executives is fundamental to success.


Leadership style is often personal and distinctive, yet the most effective leaders do not rely on a single style to motivate their teams to achieve results. Instead, great leaders can adapt their leadership style to fit a given situation. While this concept is often well understood, few leaders actually have had the opportunity to practice or receive feedback on their behaviors. Our Interactions and Impact approach teaches effective conversation, presence and interaction skills and reinforces those skills with feedback from a business simulation to develop adaptable Balanced Leaders. Leaders not only build self-awareness and practice new skills, but they also see how those skills enable success back on the job.

What is Balanced Leadership™?

HubSpot Video


Target Audience

Leaders at all levels who need to enhance their effectiveness in small and large group settings

Desired Outcomes 

  • Understand how to incorporate strategic messaging 
  • Practice leading through questions
  • Develop the ability to inspire, empower, coach and role model WHILE doing the work, not in addition to
  • Develop and maintain presence 
  • Build confidence to use these skills in unexpected moments and settings


  • Can be run in a 4 hour to 2 Day Program
  •  8-100+ participants 


Brandon Hall Bronze 2019

Excellence in Leadership Development

An Interactions and Impact program won a Brandon Hall Group Bronze medal for

Excellence in Leadership Development: Best Unique or Innovative Leadership Development Program 

Our customized Interactions and Impacts experience designed for the Federal Aviation Administration reinforced the concepts of transformational leadership.  The focus of the program was to build leaders’ skills to inspire, empower, coach and role model employees. These skills were essential to our client who was facing rapid technological and environmental changes in the constituents it served and the dramatic acceleration of retirement of current leaders.

This award winning program was a two day experience in which  professional actors were brought in to embellish the learning and build on the underlying business simulation. The simulation was designed around a metaphor of a fictional government agency to make the feedback and connections to the real world clear.


Reactions from Leaders

Observations and Comments from Participants


Powerful Experiences

Post-program surveys demonstrate high ROI 

Participants share that their Interactions and Impact experience built skills, enhanced other learning experiences, and would be valuable for peers and executives. 

 FAA gif